maybe it was on Amazon - I'll check there next. Furthermore, I downloaded Adobe Lightroom 5 (about 5 years ago), and I see no emails related to the purchase, and also no info about the license key. Regrettably, I have moved literally 6 times in that 8 year period and I can not find my media boxes (which used to have the license keys in them). This software was purchased almost 8 years ago. Obviously I have internet connection else I couldn't be posting this.I am also having this same issue and after speaking with Indian tech support I was directed to come to forums - which doesn't exactly fill me with confidence that a paid tech support person sends me to a free community support system to find answers. I went ahead and told it to register now and the Lr message eventually displayed below.

And, good news - my Lightroom License was filled out and checked! So I was excited. And so, after posting this I went digging around and found the Help -> Register links. However, in this case I reviewed the Adobe privacy agreements and I have so little personal information that I valued using the software more than my previous concerns. To be honest, prior to this day, I have never registered any of my software products online by submitting my personal information along with the license info because 1) it was not needed to actually use the product and 2) unlike most people it seems nowadays, I actually do concern myself with personal privacy. How do people like myself who want stand alone software ever get our software to work? This is literally $1000 worth of software, I've never spent more out of pocket cash on a suite of products than on Adobe, and now you're making it impossible for us? Basically, I will never be able to wipe this box without spending more $$$ to get the software again? But from what I saw, you can't buy it now even if you wanted to? This makes no sense. But, I can't even BUY this software anymore since you all moved to your CC model.

I've been using these products for literally almost a decade, and now I need to wipe my laptop to rebuild it.

I am also having this same issue and after speaking with Indian tech support I was directed to come to forums - which doesn't exactly fill me with confidence that a paid tech support person sends me to a free community support system to find answers.

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